The Nevada Registry strives to maintain quick and responsive turnaround times. As such, the projected processing time for all complete Membership Applications and Update/Renewal forms is one to two weeks from the date of receipt, not to exceed thirty (30) business days. Actual processing time is typically less than one week for both initial and renewal applications.
Applications and Update/Renewal forms are processed in the order of receipt. In all cases, incoming applications are digitally date-stamped, and that date is automatically entered into the member’s account as the received date. Each initial application is reviewed by a Registry Specialist to determine whether it is complete and that all required supporting documentation has been uploaded with the application. Once determined to be complete, the member’s status is changed to ‘Review’. An email is automatically generated and sent to the email address on file confirming that their application is complete as submitted. It is at this point that the individual is considered an active member of The Nevada Registry and compliant with Child Care Licensing regulations for mandatory participation (if applicable). Processing time/assigned Career Ladder level does not affect an individual’s compliance status with Child Care Licensing.
Because additional documentation is not required to be submitted with a digital Update/Renewal Form, and because all fields are required, online Update/Renewal forms are considered complete upon submission. An email is automatically generated at the time of submission and sent to the email address on file confirming that the renewal has been received. It is at this point that the individual is considered an active member of The Nevada Registry and compliant with Child Care Licensing regulations for mandatory participation (if applicable). Staff then conducts a review of the information contained in the member’s renewal (checking for data entry errors such as misspelled words, etc.) and saves the information to the member’s account. Processing times/assigned Career Ladder level does not affect an individual’s compliance status with Child Care Licensing.
Complete applications are immediately entered into the processing queue for data entry and will be processed within one to two weeks. The date that the application is processed (Processed Date) is automatically recorded in the database. Each member receives an email message on the date that their application/renewal form has been processed. It is on this date that their digital membership certificate is available from within their Online Portal. This information is documented in the Staff Memos section of each member’s file.
The processing time for incomplete applications is dependent on the length of time it takes a member to submit missing information to complete the application process. Once the application is complete, the application will be processed within the established 30-day timeframe (from the date of receipt of the complete application).
Meeting Partnership Timelines
Registry staff may prioritize membership applications upon request to meet a program’s accreditation deadlines, maintain partnership agreements, or as directed by our funder. For example, if The Nevada Registry has been notified that a program is going through accreditation and has been made aware of their deadline, all pending applications for individuals employed at that center will be pulled from the processing queue and processed immediately before all others in the queue.
Any program requiring priority processing is expected to request this service a minimum of 10 business days prior to their accreditation deadline to allow adequate time for processing and must work with Registry staff to ensure that all applications include all required supporting documentation. Expedited processing can be guaranteed only when applications are complete upon submission.
Monitoring Processing Times
To ensure that established processing times are being maintained, monthly queries are run to determine the average number of days it takes to process initial Membership Applications and Update/Renewal forms. Should processing time exceed 30 business days, every effort will be made to rectify the situation (e.g., office closure to process applications without interruption, reprioritizing workload, staffing adjustments) to ensure timely delivery of certificates in accordance with the established policy.